Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Oct 21, 2026 - 08:48 EDT
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Oct 21, 2026 - 08:47 EDT
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Oct 21, 2026 - 08:42 EDT
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Oct 21, 2026 - 08:41 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 21, 2026 - 08:15 EDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Oct 19, 2026 - 14:19 EDT
Scheduled
We will be performing essential maintenance on our production database infrastructure, for short periods of time, between Oct. 21 and Oct. 26, 2026.
This update applies recent time zone changes, including those affecting Alberta and British Columbia. We plan to address Manitoba's time zone change on an upcoming maintenance window.
Impact: The maintenance is expected to result in approximately 10 minutes of downtime for affected environments.
Timing: Maintenance begins at 8:15 AM ET or 8:45 AM ET, depending on your environment. Your specific date and time will appear in your portal banner.
How to Check Your Maintenance Window: Because updates are being rolled out to different infrastructure groups on different dates, we are using in-app notification banners to communicate directly with affected clients.
- If you see a maintenance banner in your portal, your environment is scheduled for an update. The banner will display the specific date and time of your expected downtime.
-If you do not see a banner, your environment is not affected by the current maintenance window.
Posted Oct 19, 2026 - 14:17 EDT
This scheduled maintenance affected: TrackTik (TrackTik Cloud, TrackTik Canada, TrackTik LATAM, Service Delivery, Business Management Suite, Mobile Guard App, Shift App).